• Support Information
    • Support Bulletins
    • Getting Started
      • Release Notes
      • Product Information
        • Speech
          • Product Guide
            • Languages
            • Voice Biometrics
              • Active Voice Biometrics
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              • Media Server and MRCP
                • Media Server Administration
                  • MRCP Developer's Guide
                    • Reference
                    • Media Server Configuration
                    • Grammars
                      • Writing Grammars
                        • Semantic Interpretation
                          • Definitions
                            • Example Grammars
                            • SSML
                              • SSML Developers Guide
                                • Reference
                                • TTS Phoneme Tables
                                  • Legacy TTS
                                    • Neural & ION TTS
                                  • Voice Platform Support
                                    • Aspect
                                      • Asterisk
                                        • Installation and Configuration
                                          • Development
                                            • Basics
                                              • res_unimrcp.so
                                                • Generic Speech API
                                              • Avaya
                                                • Cisco
                                                  • Dialogic
                                                    • Enghouse Interactive
                                                      • Genesys
                                                      • CPA
                                                        • CPA & AMD integration
                                                      • Technical Information
                                                        • Installation Guides
                                                          • Types of Setups
                                                            • Additional Set Up Information
                                                              • Installation Videos
                                                              • Containerized Architecture
                                                                • Communication Protocols
                                                                  • Administration & Maintenance Tools
                                                                    • Licensing
                                                                      • Data Management
                                                                        • Prometheus Metrics, Logging & Scaling
                                                                          • Maintenance
                                                                          • Troubleshooting
                                                                            • Troubleshoot Common Problems
                                                                              • Installation Problems
                                                                                • Grammar Problems
                                                                                  • Media Server and MRCP problems
                                                                                    • Text to Speech
                                                                                    • Frequently Asked Questions
                                                                                    Knowledge Center
                                                                                      • Support Information
                                                                                        • Support Bulletins
                                                                                        • Getting Started
                                                                                          • Release Notes
                                                                                          • Product Information
                                                                                            • Speech
                                                                                              • Product Guide
                                                                                                • Languages
                                                                                                • Voice Biometrics
                                                                                                  • Active Voice Biometrics
                                                                                                • Integration
                                                                                                  • Media Server and MRCP
                                                                                                    • Media Server Administration
                                                                                                      • MRCP Developer's Guide
                                                                                                        • Reference
                                                                                                        • Media Server Configuration
                                                                                                        • Grammars
                                                                                                          • Writing Grammars
                                                                                                            • Semantic Interpretation
                                                                                                              • Definitions
                                                                                                                • Example Grammars
                                                                                                                • SSML
                                                                                                                  • SSML Developers Guide
                                                                                                                    • Reference
                                                                                                                    • TTS Phoneme Tables
                                                                                                                      • Legacy TTS
                                                                                                                        • Neural & ION TTS
                                                                                                                      • Voice Platform Support
                                                                                                                        • Aspect
                                                                                                                          • Asterisk
                                                                                                                            • Installation and Configuration
                                                                                                                              • Development
                                                                                                                                • Basics
                                                                                                                                  • res_unimrcp.so
                                                                                                                                    • Generic Speech API
                                                                                                                                  • Avaya
                                                                                                                                    • Cisco
                                                                                                                                      • Dialogic
                                                                                                                                        • Enghouse Interactive
                                                                                                                                          • Genesys
                                                                                                                                          • CPA
                                                                                                                                            • CPA & AMD integration
                                                                                                                                          • Technical Information
                                                                                                                                            • Installation Guides
                                                                                                                                              • Types of Setups
                                                                                                                                                • Additional Set Up Information
                                                                                                                                                  • Installation Videos
                                                                                                                                                  • Containerized Architecture
                                                                                                                                                    • Communication Protocols
                                                                                                                                                      • Administration & Maintenance Tools
                                                                                                                                                        • Licensing
                                                                                                                                                          • Data Management
                                                                                                                                                            • Prometheus Metrics, Logging & Scaling
                                                                                                                                                              • Maintenance
                                                                                                                                                              • Troubleshooting
                                                                                                                                                                • Troubleshoot Common Problems
                                                                                                                                                                  • Installation Problems
                                                                                                                                                                    • Grammar Problems
                                                                                                                                                                      • Media Server and MRCP problems
                                                                                                                                                                        • Text to Speech
                                                                                                                                                                        • Frequently Asked Questions
                                                                                                                                                                        1. Home
                                                                                                                                                                        2. Troubleshooting
                                                                                                                                                                        3. Troubleshoot Common Problems

                                                                                                                                                                        Troubleshoot Common Problems

                                                                                                                                                                        Installation Problems

                                                                                                                                                                        Grammar Problems

                                                                                                                                                                        No-Match Results Due to SI Problems
                                                                                                                                                                        Problems Fetching Grammars
                                                                                                                                                                        Problems Loading or Using Grammars
                                                                                                                                                                        Tomcat Cipher Problems
                                                                                                                                                                        Unexpected [object clsGeneral] in SI

                                                                                                                                                                        Media Server and MRCP problems

                                                                                                                                                                        486 Busy Here Messages
                                                                                                                                                                        Capturing Network Traffic
                                                                                                                                                                        Media Server Not Responding

                                                                                                                                                                        Text to Speech

                                                                                                                                                                        Troubleshooting Common TTS Problems