• Support Information
    • Support Bulletins
    • Getting Started
      • Release Notes
      • Product Information
        • Speech
          • Product Guide
            • Languages
            • Voice Biometrics
              • Active Voice Biometrics
            • Integration
              • Media Server and MRCP
                • Media Server Administration
                  • MRCP Developer's Guide
                    • Reference
                    • Media Server Configuration
                    • Grammars
                      • Writing Grammars
                        • Semantic Interpretation
                          • Definitions
                            • Example Grammars
                            • SSML
                              • SSML Developers Guide
                                • Reference
                                • TTS Phoneme Tables
                                  • Legacy TTS
                                    • Neural & ION TTS
                                  • Voice Platform Support
                                    • Aspect
                                      • Asterisk
                                        • Installation and Configuration
                                          • Development
                                            • Basics
                                              • res_unimrcp.so
                                                • Generic Speech API
                                              • Avaya
                                                • Cisco
                                                  • Dialogic
                                                    • Enghouse Interactive
                                                      • Genesys
                                                      • CPA
                                                        • CPA & AMD integration
                                                      • Technical Information
                                                        • Installation Guides
                                                          • Types of Setups
                                                            • Additional Set Up Information
                                                              • Installation Videos
                                                              • Containerized Architecture
                                                                • Communication Protocols
                                                                  • Administration & Maintenance Tools
                                                                    • Licensing
                                                                      • Data Management
                                                                        • Prometheus Metrics, Logging & Scaling
                                                                          • Maintenance
                                                                          • Troubleshooting
                                                                            • Troubleshoot Common Problems
                                                                              • Installation Problems
                                                                                • Grammar Problems
                                                                                  • Media Server and MRCP problems
                                                                                    • Text to Speech
                                                                                    • Frequently Asked Questions
                                                                                    Knowledge Center
                                                                                      • Support Information
                                                                                        • Support Bulletins
                                                                                        • Getting Started
                                                                                          • Release Notes
                                                                                          • Product Information
                                                                                            • Speech
                                                                                              • Product Guide
                                                                                                • Languages
                                                                                                • Voice Biometrics
                                                                                                  • Active Voice Biometrics
                                                                                                • Integration
                                                                                                  • Media Server and MRCP
                                                                                                    • Media Server Administration
                                                                                                      • MRCP Developer's Guide
                                                                                                        • Reference
                                                                                                        • Media Server Configuration
                                                                                                        • Grammars
                                                                                                          • Writing Grammars
                                                                                                            • Semantic Interpretation
                                                                                                              • Definitions
                                                                                                                • Example Grammars
                                                                                                                • SSML
                                                                                                                  • SSML Developers Guide
                                                                                                                    • Reference
                                                                                                                    • TTS Phoneme Tables
                                                                                                                      • Legacy TTS
                                                                                                                        • Neural & ION TTS
                                                                                                                      • Voice Platform Support
                                                                                                                        • Aspect
                                                                                                                          • Asterisk
                                                                                                                            • Installation and Configuration
                                                                                                                              • Development
                                                                                                                                • Basics
                                                                                                                                  • res_unimrcp.so
                                                                                                                                    • Generic Speech API
                                                                                                                                  • Avaya
                                                                                                                                    • Cisco
                                                                                                                                      • Dialogic
                                                                                                                                        • Enghouse Interactive
                                                                                                                                          • Genesys
                                                                                                                                          • CPA
                                                                                                                                            • CPA & AMD integration
                                                                                                                                          • Technical Information
                                                                                                                                            • Installation Guides
                                                                                                                                              • Types of Setups
                                                                                                                                                • Additional Set Up Information
                                                                                                                                                  • Installation Videos
                                                                                                                                                  • Containerized Architecture
                                                                                                                                                    • Communication Protocols
                                                                                                                                                      • Administration & Maintenance Tools
                                                                                                                                                        • Licensing
                                                                                                                                                          • Data Management
                                                                                                                                                            • Prometheus Metrics, Logging & Scaling
                                                                                                                                                              • Maintenance
                                                                                                                                                              • Troubleshooting
                                                                                                                                                                • Troubleshoot Common Problems
                                                                                                                                                                  • Installation Problems
                                                                                                                                                                    • Grammar Problems
                                                                                                                                                                      • Media Server and MRCP problems
                                                                                                                                                                        • Text to Speech
                                                                                                                                                                        • Frequently Asked Questions
                                                                                                                                                                        1. Home
                                                                                                                                                                        2. Integration

                                                                                                                                                                        Integration

                                                                                                                                                                        ASR & Transcription Functional Overview & API Integration
                                                                                                                                                                        TTS Functional Overview & API Integration
                                                                                                                                                                        CPA & AMD Functional Overview & API Integration
                                                                                                                                                                        Biometrics Functional Overview & API Integration
                                                                                                                                                                        HTTP Caching

                                                                                                                                                                        Media Server and MRCP

                                                                                                                                                                        Media Server Connectivity
                                                                                                                                                                        Media Server Overview
                                                                                                                                                                        Installing the Media Server
                                                                                                                                                                        Properties in MRCP/VXML/API
                                                                                                                                                                        Using the SimpleMRCPClient
                                                                                                                                                                        MRCP Ports and Channels

                                                                                                                                                                        Media Server Administration
                                                                                                                                                                        MRCP Developer's Guide
                                                                                                                                                                        Media Server Configuration

                                                                                                                                                                        Grammars

                                                                                                                                                                        Writing Grammars
                                                                                                                                                                        Semantic Interpretation
                                                                                                                                                                        Definitions
                                                                                                                                                                        Example Grammars

                                                                                                                                                                        SSML

                                                                                                                                                                        Introduction to SSML
                                                                                                                                                                        TTS Symbolic Phonetic Representation
                                                                                                                                                                        TTS1 English Text Normalization
                                                                                                                                                                        TTS1 German Text Normalization
                                                                                                                                                                        TTS1 Spanish Text Normalization
                                                                                                                                                                        TTS1 Swedish Text Normalization

                                                                                                                                                                        SSML Developers Guide
                                                                                                                                                                        TTS Phoneme Tables

                                                                                                                                                                        Voice Platform Support

                                                                                                                                                                        Working with Voice Platforms

                                                                                                                                                                        Aspect
                                                                                                                                                                        Asterisk
                                                                                                                                                                        Avaya
                                                                                                                                                                        Cisco
                                                                                                                                                                        Dialogic
                                                                                                                                                                        Enghouse Interactive
                                                                                                                                                                        Genesys

                                                                                                                                                                        CPA

                                                                                                                                                                        Introduction to CPA
                                                                                                                                                                        API Integration with CPA
                                                                                                                                                                        CPA - Functional Overview
                                                                                                                                                                        CPA Technical Specifications
                                                                                                                                                                        CPA Tuning
                                                                                                                                                                        CPA_MAX_TIME_FROM_CONNECT
                                                                                                                                                                        Customizing CPA and Tone Detection
                                                                                                                                                                        Grammars in CPA & AMD

                                                                                                                                                                        CPA & AMD integration