Upcoming Releases

8.0 - Mid-July 2026 Planned Release

This page provides a preview of features currently in development for the next Capacity Private Cloud release. Features listed here are subject to change based on testing and customer feedback.

Recently released: 7.1.0 Release Notes (April 15, 2026).

For information about supported versions and platform lifecycle, see the External Support Matrix.


Planned Features

New Text-to-Speech Engine

  • Lifelike LLM Voices: Natural, expressive speech powered by GPU-based processing for high-performance scalability and premium customer interactions.
  • Flexible Deployment: Continued support for DNN-based voices, providing a reliable, high-quality solution for customers requiring CPU-only functionality.

Real-time Transcription Latency

  • Faster Response: Significantly faster, benefiting live voice agents and analytics.
  • Quicker Detection: Eliminates startup delay by detecting speech from initial milliseconds.
  • Natural Flow: Fluid turn-taking without unnecessary pauses, enhancing Agent Assist.

Real-time Transcription Accuracy

  • Higher Quality: Cleaner, more readable transcripts with noticeably lower WER.
  • Enhanced Formatting: Accurate punctuation, capitalization, and entity formatting.
  • Reduced Latency: Optimized transcription pipeline results for faster, single-pass processing.


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