Upcoming Releases

8.0 - End-July 2026 Planned Release

This page provides a preview of features currently in development for the next Capacity Private Cloud release. Features listed here are subject to change based on testing and customer feedback.

Recently released: 7.1.0 Release Notes (April 15, 2026).

For information about supported versions and platform lifecycle, see the External Support Matrix.


Planned Features

Real-time Transcription Latency

  • Faster Response: Significantly faster, benefiting live voice agents and analytics
  • Quicker Detection: Eliminates startup delay by detecting speech from initial milliseconds.
  • Natural Flow: Version 8 will introduce FlowSense - our intelligent turn-taking solution which identifies when a human stops speaking, signaling the agent that it is safe to respond.
  • Improved Scalability: we are introducing a GPU mode and have internally split services between ASR, Realtime Transcription and Batch Transcription to improve scalability and resource utilization.

Real-time Transcription Accuracy

  • Higher Quality: Cleaner, more readable transcripts with noticeably lower WER.
  • Reduced Latency: Optimized transcription pipeline results for faster, single-pass processing.




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